New Job, New You: A Guide to Making your Best First Impression

Somehow your resume past the general inevitability testing that HR put it though and you didn't vomit during your interview. Congrats, you got the job! No time to review the job description or benefits package. Go out and by yourself a new wardrobe with the money you haven't earned yet, might I suggest a sweater … Continue reading New Job, New You: A Guide to Making your Best First Impression

Filing a Proper Complaint

I've written about customer service before, but I've never guided you through making a proper customer service complaint. I want to do that for you today. Not because every mildly annoying situation calls for a formal complaint, but one day some sales associate at your favorite outlet mall will tell you she's going to the … Continue reading Filing a Proper Complaint

Panic Buttons: An Arguement for Wearable Tech

When you hear about wearable technology your mind probably jumps to Fitbits and UV detection gear, but that's not what I'm talking about today. I'm thinking more along the lines of Life Alert.  You remember the commercials? They are nothing short of iconic but they only feature old people trying to beat the odd and out … Continue reading Panic Buttons: An Arguement for Wearable Tech

Get What You Want from Customer Service 

As a grownup you will eventually have to call a customer service line. Most likely you dread this day but with the right attitude and the following tips you'll be able to quickly achieve gold star caller status.  1. Multitask You are going to be on hold for two to 97 minutes, don't waste that … Continue reading Get What You Want from Customer Service