Summer Dresses and Other Useful Tips for Staying Cool in the Opressive Heat

Today, while walking the dog, I started swinging my arms, sticky with my dehydrated body's attempt at sweat, to try to get a breeze moving.  The dew point is in the 80s (that's in Fahrenheit) and people are shooting guns and lighting fires to cool off (because this is America, hence the Fahrenheit). Despite their … Continue reading Summer Dresses and Other Useful Tips for Staying Cool in the Opressive Heat

Filing a Proper Complaint

I've written about customer service before, but I've never guided you through making a proper customer service complaint. I want to do that for you today. Not because every mildly annoying situation calls for a formal complaint, but one day some sales associate at your favorite outlet mall will tell you she's going to the … Continue reading Filing a Proper Complaint